TERMS AND CONDITIONS

 

Thank you for choosing to visit us. Please read the terms and conditions below.
The website you are browsing is atelier-one.co.uk.

 

General Information

The website atelier-one.ro is a virtual store dedicated to the sale of furniture and operates in accordance with the Electronic Commerce Law No. 365/07.06.2002. The use of this e-commerce site, hereinafter referred to as the “online store,” for informational or shopping purposes implies acceptance of the terms and conditions set forth below. The owner of the store reserves the right to make changes to these provisions without prior notice. These terms and conditions of use will always be available on the site.

Copyright and Data Privacy

The entire content of the atelier-one.ro store is protected by the laws in force for the protection of copyright (Law no. 8/1996). The unauthorized use of the listed elements without the owner’s consent is punishable according to the laws in force. It is also prohibited to access the site for the purpose of copying content, photographs, or data, both with automated devices or programs, as well as manually copying the content. Any attempt at unauthorized access aimed at causing harm or committing fraud will be reported to the competent authorities.

SESTUN ANDREI PFA

CUI: 33817761

Reg. No. : J27/878/2014,

Phone: 0748 241 606

E-mail: info@atelier-one.co.uk

SESTUN ANDREI PFA is committed to using the personal data provided by customers solely for the purpose of the effective sale of products ordered by them, as well as to inform them about matters related to the operation of the site and its offers.

In accordance with Law no. 677/2001 regarding the processing of personal data and the free movement of such data, with subsequent amendments and completions, and Law no. 56/2004 regarding the processing of personal data and the protection of privacy in the electronic communications sector, SESTUN ANDREI PFA has the obligation to manage personal data provided to us under safe conditions and only for the specified purposes.

By providing your data, you agree that SESTUN ANDREI PFA may use it for the purpose of carrying out the company’s commercial activities as outlined in its statutes and that you will receive a newsletter to keep you informed about our activities, promotions, and news.

Using the online store

By ordering products from the website atelier-one.ro, the user consents to receive notifications from SESTUN ANDREI PFA.

SESTUN ANDREI PFA reserves the right to make changes to the terms and conditions on the site without prior notice, which is why it is important to read them carefully. Reading this chapter of terms and conditions as well as the sections on product ordering/delivery is considered an integral part of the contractual relationships generated upon placing the order.

The selected products and their quantities will be defined by the customer and will be found in the Shopping Cart, from where the customer can place the order. An order, once submitted, represents a firm commitment to purchase the respective products, as well as the acknowledgment that you have accepted the terms and conditions specified in this chapter and in the sections on product ordering/delivery.

The prompt shipment of any valid order from a customer by the supplier as soon as possible, in accordance with the terms specified in the delivery conditions.**

A valid order is considered to be an order that has all the required information in the form completed correctly.

It offers the buyer the opportunity to view the final value of the products and the associated shipping costs before completing the transaction. The prices displayed are expressed in GBP and include VAT.

The store is obliged not to disclose the personal data of customers or the transactions made. Personal data will only be used for the purposes stated in the previous sections. The staff managing the store does not have access to edit customer data, the content of orders, or the order history.

The order received from the customer is considered a contract and is subject to the provisions of the law regarding the legal regime of distance contracts. It takes and communicates any requests from customers to those authorized to resolve them in the shortest possible time.

Disclaimer

Considering the current legislative regulations, the store has no responsibility regarding:

• ambiguous statements, expression errors, incorrect prices, etc.
• discrepancies between the image of a product in the store as it appears on your monitor and the products received, differences related to colour, shade, etc.
• the mismatch between the purpose for which a product was purchased and its functionality.
• the availability in stock of the displayed products, which are sold within the limits of stock or through special orders. For this reason, the store may not be able to fulfil a specific order if the requested product is no longer in stock and has not been expressly requested through a special order.
• incorrect information provided by the buyer. The supplier has the right to verify any order by phone, asking the buyer to confirm certain personal or order-related data.
• damages, injuries, or accidents due to proper or improper use of products purchased from this store.
• delivery delays caused by the supplier, courier/post office, or other reasons.
• damages, destruction, or losses occurring during transport to the recipient, which are the responsibility of the carrier.
• the store reserves the right to refuse to fulfil certain orders without providing justification for this choice.
• inconveniences caused by the interruption of access to the store due to the internet service provider (ISP).
• the possibility of contracting viruses by accessing this store or by receiving informational or promotional emails.
• the content or nature of websites through the links through which a customer reaches the store.

Delivery and contractual conditions of purchases

CONDITIONS OF PAYMENT AND PENALTIES

For products in stock, payment will be made by the buyer, in full in advance, via bank transfer or cash, and the delivery of the goods will be fulfilled within the following 5 working days.

For products not in stock and requested as a result of an order placed by the client, payment will be made by the buyer as follows: 50% of the order value in advance, and 50% of the order value before delivery. Payment can be made via bank transfer or cash, and the delivery of the goods will be fulfilled within 60 working days from the moment the advance payment has been received in the account of SESTUN ANDREI PFA.

The seller agrees to pay the buyer penalties of 0.05% per day of delay from the amount paid. Days of delay are considered those exceeding the 60 working day term and will be calculated until the actual delivery date.

The buyer is obligated to accept the ordered products within 5 calendar days from the date of notification received by email regarding the arrival of the products at the Seller’s warehouse. If the Buyer does not receive the products within the aforementioned period, they will pay a storage fee of 2% per day of the total order value.

RECEPTION OF GOODS

Upon receipt of the goods, a delivery and acceptance report will be drawn up by the representatives of both parties, noting any discrepancies between the received goods in terms of quantity and quality.

Any subsequent claims regarding the quality and quantity of the received goods will not be considered.

The products are covered by a warranty period of 24 months from the date of the delivery and acceptance report of the order.

For special orders, specifically for customized furniture items according to the customer’s requests, the customer accepts that there may be minor differences in colour, material, or texture as exceptions.

TRANSPORT AND DELIVERY OF GOODS

The transportation services provided by the seller are determined based on the delivery area and the order value according to specific rules: The delivery method is AT CUSTOMER’S EXPENSE, with charges based on the area. For orders placed within Romania, a fee per package will be applied and displayed at checkout.

Delivery of products can also be arranged to other countries, and the cost for this will be displayed at checkout based on the quantity of products and the country where delivery is requested.

Important:

Delivery will be made within a maximum of 10 days from the date mentioned in the notification regarding the availability of the products, provided that the products to be delivered have been paid for in full, at the buyer’s expense.

Proper packaging of the products to be picked up is the responsibility of the buyer.

CONTRACTUAL OBLIGATIONS OF THE PARTIES

The seller is obligated to deliver the goods according to the issued invoices, and the products must meet the specified quality and quantity.

The buyer agrees to pay the full order amount within a maximum of 5 calendar days from the issuance of the invoice for the remaining payment. In case of non-payment of the invoice within the established term, the seller has the right to terminate the contract without formalities and without the intervention of the court, as well as to sell the goods further after notifying of the contract termination and granting a grace period of 14 days.

This contract, its annexes, as well as the fiscal or reception documents of both parties are considered confidential by them.

The parties agree to maintain the confidentiality of the data, information, and documents they will possess as a result of executing the clauses of this contract. In case of breach of this obligation, the at-fault party agrees to pay the other party damages.

Any modification of this contract can only be made in writing, through an additional act signed by both parties. Any change in the buyer’s title, address, account number, administrator, or any other data that may influence the proper execution of this contract must be communicated to the seller in writing via registered mail with acknowledgment of receipt, under the penalty of damages.

Fraud

Any attempt to access the personal data belonging to another user, to modify the content of the site atelier-one.ro, or to affect the performance of the server on which the site runs will be considered an attempt at fraud and criminal prosecution will be initiated against those who attempt such actions.

The store will attempt to amicably resolve any disputes arising between the involved parties. If this is not possible, legal provisions will apply, and resolution will be handled by the courts.